Welcome to Krackers Xpress Services

At Krackers Xpress Services, We specialize in fast,reliable shipping solutions tailored to your needs. Whether local or international, We ensure that your packages are handled on time. Trust us to make shipping simple and stress free.

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How It Works

Follow these simple steps to ship and receive your packages with ease.

01

Set Up Your Account

Sign up online to create your free Krackers Xpress account.
Check your email for an activation link and activate your account.
Login to view your Krackers Xpress U.S. shipping address.

02

Start Shopping Online

Shop your favorite online stores or give friends/family your Krackers Xpress U.S. address to receive packages hassle-free.

03

Arrival Notification

Packages are delivered to our U.S. warehouse and placed on the next flight to Jamaica.
Each package is logged for timely updates and presented to customs for clearance.
Don’t forget to upload your invoice online for smooth clearance.

04

Get Your Packages

Once cleared, packages are sent to your local Krackers Xpress store.
You’ll be notified when ready for pick up, or you can schedule delivery online straight to your door.

Shipping Rates

Transparent and affordable pricing based on package weight.

Weight	Rate (JMD)
1 lb	$750
2 lbs	$1200
3 lbs	$1650
4 lbs	$2100
5 lbs	$2550
6 lbs	$3000
7 lbs	$3450
8 lbs	$3900
9 lbs	$4350
10 lbs	$4800

Frequently Asked Questions

Find quick answers to common shipping questions below.

Will my shipment be eligible for custom duties?

Shipments with an invoice value of $100 USD and over are eligible to be charged customs duties. If the overall cost of your package, including shipping expenses, exceeds this limit, you may face customs duties.

Which days do you ship?

We ship on Mondays and Thursdays, once packages arrive at our US warehouse before 11 AM on shipment days.

Do you offer delivery?

Yes. Delivery starts at $500 JMD for up to 20 lbs. After 20 lbs, it’s an additional $50 JMD per lb. Once your packages have cleared customs, log in to your account and choose "Pay Online" to schedule delivery.

How do I return an item?

Unfortunately, we do not ship from Jamaica. Returns are not available.

What information do I need to collect a package at your office?

All you need is a valid ID, or a signed letter authorizing someone else to collect the package on your behalf.

Do all branches do delivery?

No. Only our Kingston and St. Catherine branches offer delivery. For St. Thomas and Clarendon branches, only pickup is available.

What happens if my package is damaged or lost during shipping?

We take great care in shipping your items. If a package is damaged or lost, please contact us immediately. We will work with the shipping carrier to resolve the issue.

How long does my package take to reach Jamaica?

Packages typically take 3–5 business days, barring airline delays.

What are the opening hours for Miami Warehouse?

The Miami Warehouse is open Monday–Friday (local time). Shipments arriving outside of these hours will be reattempted the next business day.

After my package arrives in Jamaica, how long until storage fees start?

Storage fees begin after 10 days of holding your package. After that, a fee of $100 JMD per day applies.

How soon do I get a notification after my package is delivered in Miami?

It can take 24–48 hours for your package to be processed and updated into the system.

Does Krackers Express have a US telephone number for the shipping address?

Yes. The number to give the merchant is: 123456.

Contact Us

We’d love to hear from you! Reach us using the details below.